CUSTOMER SATISFACTION AND IDENTIFICATION OF KEY PLAYERS IN THE TELECOM INDUSTRY WITH SPECIAL REFERENCE TO IRINJALAKUDA MUNICIPALITY

Authors

ROGIE GEORGE
Department of Commerce, St. Joseph’s College Autonomous, Irinjalakuda.
STEFFY JOSE K
Department of Commerce, St. Joseph’s College Autonomous, Irinjalakuda.

Abstract

Research on customer satisfaction is a strategic imperative for telecom companies. It provides actionable insights that drive improvements, enhance customer experiences, and ultimately contribute to the long-term success and sustainability of businesses in the telecom industry.

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Published

July 2, 2025

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How to Cite

ROGIE GEORGE, & STEFFY JOSE K. (2025). CUSTOMER SATISFACTION AND IDENTIFICATION OF KEY PLAYERS IN THE TELECOM INDUSTRY WITH SPECIAL REFERENCE TO IRINJALAKUDA MUNICIPALITY. In Dr. R. SATHYADEVI, Mr. M. RAMESH, Dr. V. PRINCY METILDA, & Dr. JISSY C (Eds.), AI in Industry 5.0: Revolutionizing Business and Technology (pp. 193-196). Royal Book Publishing. https://doi.org/10.26524/royal.239.41