STUDY ON AI IN INDUSTRY 5.0: REVOLUTIONIZING BUSINESS AND TECHNOLOGY E-COMMERCE

Authors

Vithusree A
Student of B. Com Business Analytics, PSGR Krishnammal College for Women, Coimbatore, Tamilnadu, India.
Vishnupriyaa V
Student of B. Com Business Analytics, PSGR Krishnammal College for Women, Coimbatore, Tamilnadu, India.
Jyotsna N J
Student of B. Com Business Analytics, PSGR Krishnammal College for Women, Coimbatore, Tamilnadu, India.

Abstract

AI industry 5.0: A new paradigm of E-commerce, E-commerce refers to the use of artificial intelligence technologies and techniques in online commerce. The unprecedented development of Artificial Intelligence (AI) has impacted the e-commerce sector tremendously, paving the way for the shift from Industry 4.0 to Industry 5.0. This involves the application of machine learning algorithms, natural language processing, and computer vision to improve all aspects of the e-commerce experience. AI in E-commerce seeks to enhance customer interaction, personalization, recommendation engines, fraud prevention, inventory management, and supply chain optimization. Through the use of AI, companies can offer more personalized and streamlined services, resulting in higher customer satisfaction and overall e-commerce industry growth. The article emphasizes the detailing of the nature of e-commerce and artificial intelligence. The article also touches upon major changes on the technologies employed such as IoT, Blockchain technology, robotics, cloud computing etc.

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Published

July 2, 2025

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How to Cite

Vithusree A, Vishnupriyaa V, & Jyotsna N J. (2025). STUDY ON AI IN INDUSTRY 5.0: REVOLUTIONIZING BUSINESS AND TECHNOLOGY E-COMMERCE. In Dr. R. SATHYADEVI, Mr. M. RAMESH, Dr. V. PRINCY METILDA, & Dr. JISSY C (Eds.), AI in Industry 5.0: Revolutionizing Business and Technology (pp. 197-200). Royal Book Publishing. https://doi.org/10.26524/royal.239.42