CUSTOMER SATISFACTION WITH ONLINE SHOPPING AMONG STUDENTS OF ST. JOSEPH'S COLLEGE (AUTONOMOUS), IRINJALAKUDA

DOI: https://doi.org/10.26524/royal.239.44

Authors

BIBY K B
Assistant Professor, Department of Commerce, St.Joseph’s college Autonomous, Irinjalakuda.

Abstract

Customer satisfaction in this context encompasses various dimensions , including website usability,product quality,pricing, delivery efficiency and customer service. With the rapid growth of online shopping ,understanding and addressing customer needs and expectations is more important than ever to build trust ,foster loyalty and maintain a competitive edge in the market.

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Volume

AI in Industry 5.0: Revolutionizing Business and Technology

Pages

204-207

Published

July 2, 2025

Categories

Copyright (c) 2025 Dr. R. SATHYADEVI, Mr. M. RAMESH, Dr. V. PRINCY METILDA, Dr. JISSY C

How to Cite

BIBY K B. (2025). CUSTOMER SATISFACTION WITH ONLINE SHOPPING AMONG STUDENTS OF ST. JOSEPH’S COLLEGE (AUTONOMOUS), IRINJALAKUDA. In Dr. R. SATHYADEVI, Mr. M. RAMESH, Dr. V. PRINCY METILDA, & Dr. JISSY C (Eds.), AI in Industry 5.0: Revolutionizing Business and Technology (pp. 204-207). Royal Book Publishing. https://doi.org/10.26524/royal.239.44
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