HRM Challenges in Digital Transformation Conceptual Framework
Abstract
Digital transformation (DT) is a strategic evolution that organizations undertake to leverage new technologies, reshape business models, and enhance customer experiences. However, despite its potential to offer significant value, many businesses face substantial challenges during the DT journey. These challenges can be categorized into technological, organizational, cultural, and leadership-related obstacles. This paper explores the key barriers to successful digital transformation, including resistance to change, lack of skilled talent, insufficient infrastructure, and security concerns. Additionally, it addresses the role of leadership in fostering a digital mindset and the need for continuous learning and adaptation. The paper presents a conceptual framework to navigate these challenges and offers recommendations for overcoming them, ultimately enabling organizations to thrive in the digital age.