“The role of trade union in employees satisfaction: A case study of KSRTC DEPOT Sulthan Bathery”

This study explores the impact of trade unions on employee satisfaction at the Kerala State Road Transport Corporation (KSRTC) Sulthan Bathery Depot. It highlights the critical role of trade unions in advocating for workers' rights, improving working conditions, and addressing grievances. The research employs a mixed-methods approach, combining primary data from a survey of 92 employees with secondary sources. The findings indicate a diverse range of opinions regarding the effectiveness of unions, revealing that while many employees view unions positively in terms of workload management and timely wage payments, scepticism remains regarding their overall impact on job satisfaction. A Chi-square analysis confirms a significant relationship between trade union activities and employee satisfaction. Recommendations include enhancing educational initiatives, fostering better communication between unions and management, and prioritizing the welfare of all employee categories. The study underscores the importance of trade unions in promoting a supportive work environment, emphasizing the need for continual adaptation to meet the evolving needs of the workforce.